To request a refund for a Dipsea subscription that has been purchased through the App Store on an iOS device, you must contact Apple directly. Unfortunately, Apple does not provide Dipsea with the ability to process refunds. Only Apple can process refunds for purchases made through an Apple iTunes account.
To request a refund from Apple, contact the Apple Customer Support team directly through the following steps:
- Go to https://getsupport.apple.com/
- Select "Billing & Subscriptions" followed by "Subscriptions & Purchases"
- Once here, you'll be given a variety of avenues through which you can contact Apple
These instructions apply to annual and monthly subscription plans. To learn how to request a refund on an Android device click here.