If you purchased your subscription via the Dipsea website or via the web app (app.dipseastories.com), you can cancel your free trial by following the steps below:

  • Go to app.dipseastories.com

  • Sign in to your Dipsea account with the same email and password you use to log in to the Dipsea app on your phone

  • Head to "Account" (in upper right corner on desktop, under Favorites >> Settings >> Account on a mobile browser)

  • From here you can select "Turn off auto renewal" to cancel your free trial

Note: Free trials are only offered for annual subscriptions, they do not apply to monthly subscription plans. A free trial must be canceled before the trial's end in order to avoid a charge. If you have been charged and would like to request a refund, please reach out to support@dipseastories.com.

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