If you purchased your subscription via the Dipsea website or via the web app (app.dipseastories.com), you can cancel your free trial by following the steps below:
- Go to app.dipseastories.com
- Sign in to your Dipsea account with the same email and password you use to log in to the Dipsea app on your phone
- Head to "Account" (in upper right corner on desktop, under Favorites >> Settings >> Account on a mobile browser)
- From here you can select "Turn off auto renewal" to cancel your free trial
Note: Free trials are only offered for annual subscriptions, they do not apply to monthly subscription plans. A free trial must be canceled before the trial's end in order to avoid a charge. If you have been charged and would like to request a refund, please reach out to email@example.com.