Dipsea Website, Web App, or Google Play Store

For subscriptions purchased through Dipsea’s website or the Google Play Store, we are usually able to accommodate refund requests made within 30 days of your purchase, with a few exceptions. Please email support@dipseastories.com for help.

Apple iTunes

To request a refund for a Dipsea subscription that has been purchased through the App Store on an iOS device, you must contact Apple directly. Unfortunately, Apple does not provide Dipsea with the ability to process refunds. Only Apple can process refunds for purchases made through an Apple iTunes account.

To request a refund from Apple, contact the Apple Customer Support team directly through the following steps:

  • Go to https://getsupport.apple.com/

  • Select your device

  • Select "Subscriptions & Purchases"

  • Click on “Request a Refund”

  • Once here, you'll sign into your Apple account to contact Apple and request a refund

These instructions apply to annual and monthly subscription plans.

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