Dipsea Website or Web App
If you purchased your subscription via the Dipsea website or via the web app (app.dipseastories.com), you can cancel your free trial by following the steps below:
Go to app.dipseastories.com
Sign in to your Dipsea account with the same email and password you use to log in to the Dipsea app on your phone
Head to "Account" (in upper right corner on desktop, under Favorites >> Settings >> Account on a mobile browser)
Click on “Manage Subscription”
From here you can select "Cancel Subscription" to cancel your free trial
Note: Free trials are only offered for annual subscriptions, they do not apply to monthly subscription plans. A free trial must be canceled at least 24 hours before the trial's end in order to avoid a charge. If you have been charged and would like to request a refund, please reach out to support@dipseastories.com.
Google Play Store
Because Google manages all subscriptions purchased through the Google Play Store, you'll need to follow these instructions on your Android device in order to cancel your free trial:
Open the Google Play store app
Check if you’re signed in to the correct Google Account
Tap your profile photo in the upper right-hand corner
Tap 'Payments & Subscriptions'
Tap 'Subscriptions'
Tap your Dipsea subscription
Tap 'Cancel Subscription'
Follow the instructions to cancel
If you run into any trouble, this Google Play help article includes additional details for canceling your subscription. If you're being charged for a subscription, but don't see it in your list of subscriptions, make sure that you're signed in to the correct Google Account. If this is the case, you may also have purchased your Dipsea subscription via the Dipsea website rather than the Google Play Store.
Note: A free trial must be canceled 24 hours before the trial's end in order to avoid a charge from Google.
Apple iTunes
Because Apple manages all subscriptions purchased through the App Store, you'll need to follow these instructions on your iPhone in order to cancel your free trial:
Go to Settings on your iPhone
Tap Your Name at the top of the screen
Tap Subscriptions
Find the Dipsea subscription
Tap Cancel Subscription. If you don’t see Cancel Subscription, the subscription is already canceled and won't renew
Note: A free trial must be canceled 24 hours before the trial's end in order to avoid a charge from Apple (iPhone).